Update Zencia.ai is now Zensia.si
Pricing

Start free. Pay for what you use.

Every plan is a bundle of minutes your guide talks for. No setup fee, no auto-renewal, no surprises.

Starter

Try it out. No credit card.

$0forever

30 min one-time · 1 agent

Get started free
  • 30 free minutes, one-time
  • 1 voice agent
  • 5 AI voices
  • Call transcripts and recordings
  • Knowledge base · 1 website page · 25k characters
  • Basic analytics
  • Web chat, memory and booking
  • Lead capture with OTP
  • SMS, WhatsApp and email tools
  • Agent-to-agent transfer
  • Custom webhook tools
  • Website navigator
  • Support tickets
  • Client Portal for resellers
  • WhatsApp call alerts
  • Priority support
Growth

Scale your voice operations.

$105/mo

2,000 min / month · 15 agents

≈ $ per minute

Start Growth
  • 2,000 minutes a month
  • 15 voice agents
  • All 30 AI voices
  • Call transcripts · 90-day recording storage
  • Knowledge base · 10 website pages · 400k characters
  • Advanced analytics and Knowledge Gaps (AI)
  • Web chat, memory and booking
  • Lead capture with OTP
  • SMS, WhatsApp and email tools
  • Agent-to-agent transfer
  • Custom webhook tools
  • Website navigator · 1 site
  • Support tickets
  • Client Portal for resellers
  • WhatsApp call alerts
  • Priority support
Business

For teams that need it all.

$252/mo

6,000 min / month · ∞ agents

≈ $ per minute

Start Business
  • 6,000 minutes a month
  • Unlimited voice agents
  • All 30 AI voices
  • Call transcripts · 1-year recording storage
  • Knowledge base · 15 website pages · 1M characters
  • Advanced analytics and Knowledge Gaps (AI)
  • Web chat, memory and booking
  • Lead capture with OTP
  • SMS, WhatsApp and email tools
  • Agent-to-agent transfer
  • Custom webhook tools
  • Website navigator · 3 sites
  • Support tickets
  • Client Portal for resellers
  • WhatsApp call alerts
  • Priority support

Prices are per account, before tax. Each purchase covers one term: 30 days monthly, 12 months annual. Nothing renews on its own.

Cost per minute

From $0.038 a minute.

That's Business on annual billing: 6,000 minutes a month for $227. The bigger the plan, the less each minute costs, and every plan can run on either voice model.

Pro$0.062/ min
Growth$0.053/ min
Business$0.042/ min

Running low mid-month? Top up any plan from $5 at $0.07 a minute. Chat shares the same balance (10 replies ≈ 1 minute).

Voice models

Two brains. Pick per agent.

Both run on the same live engine, so response time is identical. The difference is how carefully the guide reasons and how closely it sticks to your prompt and knowledge.

Zensia CoreDefault
1×minute per minute

Fast, natural and accurate for everyday calls: answering, qualifying, booking.

Zensia PrimePrime
1.25×minutes per minute

Deeper reasoning, tighter prompt adherence, stronger in other languages. Every plan can use it.

Add-ons

Need one tool, not a bigger plan?

Add any tool to any plan, including Starter, for 30 days at a time. Buy again to extend.

One-time Website navigator · extra site

While it talks to a visitor, the guide opens the right page, scrolls to the right section and clicks the right button on your site. Growth includes 1 site, Business 3. Add more on any plan.

$19per site · never expires
30 days Messaging tools

SMS, WhatsApp templates and email to the person on the call.

$7/ 30 days
30 days Lead capture with OTP

Name and phone before a widget call, verified by code.

$5/ 30 days
30 days Agent-to-agent transfer

Hand a live call to another of your AI agents.

$5/ 30 days
30 days Custom webhook tools

Call your own API mid-call.

$9/ 30 days
Compare

Every plan, side by side.

FeatureStarterProGrowthBusiness
Minutes / month30 (one-time)5002,0006,000
Voice agents1515Unlimited
AI voices5153030
Transcripts and recordings
Recording storage7 days30 days90 days1 year
Website pages per knowledge base151015
Knowledge text per agent25k chars150k chars400k chars1M chars
Voice modelsCore + PrimeCore + PrimeCore + PrimeCore + Prime
Web chat, memory and booking
Lead capture with OTP
SMS, WhatsApp and email tools
Agent-to-agent transfer
Custom webhook tools
Website navigator (sites included)Add-onAdd-on13
AnalyticsBasicBasicAdvancedAdvanced
Knowledge Gaps (AI)
Support tickets
Client Portal (resellers)
WhatsApp call alerts
Priority support
Questions

The fine print, in plain words.

What happens if I run out of minutes?

A call already in progress is allowed to finish, so no caller is cut off mid-sentence. New calls are paused until you add minutes. You can top up any amount from $5 at $0.07 per minute, or buy a plan.

Do plans renew automatically?

No. Each purchase covers one term: 30 days for monthly, 12 months for annual. You get an in-app notice when your plan ends, and renewing early adds the new term on top of the days you have left. Unused minutes stay in your balance after a plan ends. When a new plan starts, up to one month's worth of leftover minutes carries over.

How is web chat charged?

Chat comes out of the same minute balance as calls. Every chat reply counts as one tenth of a minute, so 10 replies cost about 1 minute. There is no separate chat fee on any plan.

How are minutes counted?

Minutes are counted from the moment your guide connects to the live voice engine until the call ends. Idle time before connecting is not charged. On Zensia Prime, each minute of talk bills 1.25 minutes.

What are Zensia Core and Zensia Prime?

They are the two voice models you can pick per agent. Both run on the same live engine, so response time is identical. Core is the default and bills 1 minute per minute of talk. Prime reasons more carefully, sticks closer to your prompt and knowledge, and handles other languages better; it bills 1.25 minutes per minute of talk. Every plan can use either.

What voices are included?

Our library has 30 custom Zensia AI voices. How many you can keep in your account depends on your plan: 5 on Starter, 15 on Pro, and all 30 on Growth and Business. Browse the voice library.

What is a knowledge base?

Custom text you attach to an agent: FAQs, product info, scripts, policies, or pages from your website. It's injected into every call so your guide always has the right context. Each plan sets how many website pages and how much text an agent can hold.

How are Indian accounts billed?

Accounts in India are charged in rupees at a fixed rate, plus 18% GST, and get a GST invoice. Everyone else is billed in US dollars. If you are outside India and the US, this page shows prices converted to your currency at today’s rate so you can compare, but the charge itself is in dollars.

Not sure which plan? Start free and find out.

30 minutes, 1 agent, no card. Or book 20 minutes with us and we'll size it for your call volume.