/* ===== Follow-up Industry Page ===== */

/* Scroll animations */
.fu-page [data-anim] {
    opacity: 0;
    transition: opacity 0.8s cubic-bezier(0.16, 1, 0.3, 1), transform 0.8s cubic-bezier(0.16, 1, 0.3, 1);
    transition-delay: calc(80ms + var(--delay, 0ms));
    will-change: opacity, transform;
}
.fu-page [data-anim="fade-up"]    { transform: translateY(40px); }
.fu-page [data-anim="fade-left"]  { transform: translateX(48px); }
.fu-page [data-anim="fade-right"] { transform: translateX(-48px); }
.fu-page [data-anim="zoom-in"]    { transform: scale(0.94); }
.fu-page [data-anim].in-view { opacity: 1; transform: translate(0,0) scale(1); }
@media (prefers-reduced-motion: reduce) {
    .fu-page [data-anim] { opacity: 1 !important; transform: none !important; transition: none !important; }
}

.fu-page {
    min-height: 100vh;
    background: #f8fafc;
    position: relative;
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 2.5rem 2rem 0;
    overflow-x: clip;
    font-family: 'Inter', system-ui, sans-serif;
}

.fu-glow {
    position: absolute;
    pointer-events: none;
    border-radius: 50%;
    z-index: 0;
    filter: blur(60px);
}
.fu-glow--tl { top: -100px; left: -120px; width: 580px; height: 580px;
    background: radial-gradient(circle, rgba(0,168,150,0.08) 0%, transparent 65%); }
.fu-glow--br { bottom: -80px; right: -100px; width: 460px; height: 460px;
    background: radial-gradient(circle, rgba(0,168,150,0.06) 0%, transparent 65%); }

/* ── Hero ── */
.fu-hero {
    position: relative;
    width: 100%;
    min-height: 0;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 2.5rem 0 3rem;
}

@media (max-width: 600px) {
    .fu-hero { padding-top: 1.5rem; }
}

.fu-watermark {
    position: absolute;
    top: 4%;
    left: 50%;
    transform: translate(-50%, -50%);
    font-size: clamp(70px, 13vw, 170px);
    font-weight: 900;
    letter-spacing: -0.02em;
    color: rgba(0,0,0,0.06);
    white-space: nowrap;
    pointer-events: none;
    z-index: 0;
    user-select: none;
}

@media (max-width: 600px) {
    .fu-watermark {
        top: 0;
        font-size: clamp(52px, 15vw, 64px);
    }
}

.fu-hero-inner {
    position: relative;
    z-index: 2;
    width: 100%;
    max-width: 1160px;
}

.fu-header {
    position: relative;
    z-index: 2;
    max-width: 640px;
    text-align: left;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 16px;
}

/* on wide screens the journey card sits to the right of the copy, vertically centred */
@media (min-width: 901px) {
    .fu-hero-inner { display: grid; grid-template-columns: minmax(0, 1fr) 460px; gap: 48px; align-items: center; }
    .fu-journey { margin: 0; justify-self: end; }
}
@media (max-width: 900px) {
    .fu-journey { margin-top: 28px; }
}

/* ── Hero infographic: one patient enquiry, start to finish ── */
.fu-journey {
    width: 100%; max-width: 460px; margin: 0 auto;
    background: #fff; border: 1px solid #e2e8f0; border-radius: 20px;
    box-shadow: 0 40px 80px -50px rgba(15, 23, 42, .5);
    padding: 18px 18px 14px; display: flex; flex-direction: column; gap: 12px;
    font-family: 'Inter', system-ui, sans-serif;
}
.fu-journey-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.fu-journey-who { display: flex; align-items: center; gap: 10px; }
.fu-journey-who > span:last-child { display: flex; flex-direction: column; }
.fu-journey-avatar { flex-shrink: 0; width: 36px; height: 36px; border-radius: 50%; overflow: hidden; }
.fu-journey-avatar img { width: 100%; height: 100%; object-fit: cover; display: block; }
.fu-journey-who b { font-size: .95rem; font-weight: 600; color: #0f172a; }
.fu-journey-who small { font-size: .76rem; color: #64748b; }
.fu-journey-stage {
    font-size: .68rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase;
    padding: 4px 10px; border-radius: 999px; background: #f1f5f9; color: #475569; transition: background .3s, color .3s;
}
.fu-journey-stage[data-stage="booked"], .fu-journey-stage[data-stage="reminded"] { background: #ccfbf1; color: #0f766e; }
.fu-journey-stage[data-stage="arrived"] { background: #0f172a; color: #fff; }
.fu-journey-feed { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 8px; min-height: 236px; justify-content: flex-end; }
.fu-j {
    display: flex; align-items: flex-start; gap: 9px; max-width: 88%;
    padding: 9px 12px; border-radius: 14px; font-size: .84rem; line-height: 1.45; color: #0f172a;
    opacity: 0; transform: translateY(10px); transition: opacity .35s ease, transform .4s cubic-bezier(.2, .8, .3, 1);
}
.fu-j.is-in { opacity: 1; transform: none; }
.fu-j--in  { align-self: flex-start; background: #f1f5f9; border-bottom-left-radius: 4px; }
.fu-j--out { align-self: flex-end; background: #0f172a; color: #fff; border-bottom-right-radius: 4px; }
.fu-j--sys { align-self: center; max-width: 100%; background: #ecfdf8; color: #0f766e; font-weight: 600; border-radius: 999px; padding: 7px 14px; }
.fu-j--card { background: #fff; color: #0f172a; border: 1.5px solid #00A896; font-weight: 600; border-radius: 12px; }
.fu-j-ic { flex-shrink: 0; width: 22px; height: 22px; border-radius: 50%; display: grid; place-items: center; margin-top: 1px; }
.fu-j-ic svg { width: 12px; height: 12px; }
.fu-j--in .fu-j-ic { background: #fff; color: #64748b; }
.fu-j--out .fu-j-ic { background: rgba(255, 255, 255, .14); color: #fff; }
.fu-j--in .fu-j-ic--whatsapp, .fu-j--out .fu-j-ic--whatsapp { background: #25d366; color: #fff; }
.fu-j--card .fu-j-ic { background: #ccfbf1; color: #0f766e; }
.fu-j--sys .fu-j-ic { background: #0f766e; color: #fff; width: 18px; height: 18px; }
.fu-j--sys .fu-j-ic svg { width: 10px; height: 10px; }
.fu-journey-foot { display: flex; align-items: center; justify-content: space-between; padding-top: 10px; border-top: 1px solid #f1f5f9; }
.fu-journey-dots { display: flex; gap: 5px; }
.fu-journey-dots i { width: 18px; height: 4px; border-radius: 999px; background: #e2e8f0; transition: background .3s; }
.fu-journey-dots i.is-on { background: #00A896; }
.fu-journey-time { font-size: .74rem; font-weight: 600; color: #94a3b8; font-variant-numeric: tabular-nums; }

.fu-tag {
    display: inline-block;
    border: 1px solid rgba(0,168,150,0.4);
    color: #00A896;
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.12em;
    text-transform: uppercase;
    padding: 5px 16px;
    border-radius: 999px;
    background: rgba(0,168,150,0.06);
}

.fu-title {
    font-family: 'Inter Tight', 'Inter', system-ui, sans-serif;
    font-size: clamp(2.2rem, 4.2vw, 3.6rem);
    font-weight: 500;
    color: #0f172a;
    letter-spacing: -0.03em;
    line-height: 1.06;
    text-wrap: balance;
}

/* hero only: second line of the headline, grey like the home hero */
.fu-title .fu-title-accent {
    display: block;
    color: #64748b;
}
/* elsewhere the accent is just emphasis in the heading colour */
.fu-title-accent { color: inherit; }

.fu-sub {
    font-size: 1.02rem;
    color: #64748b;
    line-height: 1.65;
    max-width: 660px;
}

.fu-cta-row {
    display: flex;
    gap: 12px;
    margin-top: 14px;
    flex-wrap: wrap;
}

@media (max-width: 900px) {
    .fu-cta-row { justify-content: center; }
}

.fu-cta-btn {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    text-decoration: none;
    font-family: inherit;
    font-size: 0.95rem;
    font-weight: 700;
    padding: 13px 26px;
    border-radius: 8px;
    border: 1.5px solid transparent;
    transition: transform 0.15s, box-shadow 0.2s, background 0.2s, border-color 0.2s;
}
.fu-cta-btn svg { width: 16px; height: 16px; }

.fu-cta-btn--primary {
    background: #0f172a;
    color: #ffffff;
    box-shadow: 0 10px 24px -12px rgba(15, 23, 42, 0.7);
}
.fu-cta-btn--primary:hover { background: #1e293b; transform: translateY(-1px); }
.fu-cta-btn--ghost svg { width: 14px; height: 14px; }

.fu-cta-btn--ghost {
    background: #ffffff;
    color: #0f172a;
    border-color: #e2e8f0;
}
.fu-cta-btn--ghost:hover { border-color: #00A896; color: #00A896; }

.fu-cta-link {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    text-decoration: none;
    font-size: 0.95rem;
    font-weight: 600;
    color: #00A896;
    padding: 13px 10px;
    transition: color 0.15s;
}
.fu-cta-link svg { width: 20px; height: 20px; }
.fu-cta-link:hover { color: #007f71; }

/* ── The pipeline, for patients ── */
/* full-bleed white band; content stays centred at 1160px */
.fu-pipe { position: relative; z-index: 1; width: 100%; max-width: 1160px; margin: 4.5rem auto 0; }
.fu-pipe-head { text-align: center; max-width: 720px; margin: 0 auto 2.2rem; display: flex; flex-direction: column; align-items: center; gap: 14px; }
.fu-pipe-title {
    font-family: 'Inter Tight', 'Inter', system-ui, sans-serif;
    font-size: clamp(1.7rem, 3vw, 2.4rem); font-weight: 500; letter-spacing: -0.025em; line-height: 1.12; color: #0f172a; text-wrap: balance;
}
.fu-pipe-sub { font-size: 0.98rem; color: #64748b; line-height: 1.65; }

.fu-pipe-list { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(7, minmax(0, 1fr)); gap: 10px; position: relative; }
/* the line the stages sit on */
.fu-pipe-list::before { content: ''; position: absolute; left: 7%; right: 7%; top: 17px; height: 2px; background: #e2e8f0; }
.fu-pipe-stage { position: relative; display: flex; flex-direction: column; align-items: stretch; gap: 14px; }
.fu-pipe-num {
    align-self: center; width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center;
    background: #fff; border: 2px solid #e2e8f0; color: #94a3b8; font-size: .82rem; font-weight: 700; z-index: 1;
    transition: background .3s, border-color .3s, color .3s, box-shadow .3s;
}
.fu-pipe-stage.is-on .fu-pipe-num { background: #00A896; border-color: #00A896; color: #fff; }
.fu-pipe-stage.is-now .fu-pipe-num { box-shadow: 0 0 0 6px rgba(0, 168, 150, .18); }
/* progress line segment, drawn per stage so it fills stage by stage */
.fu-pipe-stage::before { content: ''; position: absolute; top: 17px; left: -5px; right: 50%; height: 2px; background: #00A896; transform: scaleX(0); transform-origin: left; transition: transform .45s ease; }
.fu-pipe-stage:first-child::before { display: none; }
.fu-pipe-stage.is-on::before { transform: scaleX(1); }
.fu-pipe-stage.is-on + .fu-pipe-stage::after { content: ''; position: absolute; top: 17px; left: -5px; width: 0; }
.fu-pipe-card {
    flex: 1; display: flex; flex-direction: column; gap: 8px;
    padding: 14px 13px 13px; border-radius: 14px; background: #fff; border: 1.5px solid #e2e8f0;
    opacity: .6; transform: translateY(6px); transition: opacity .35s, transform .35s, border-color .35s, box-shadow .35s;
}
.fu-pipe-stage.is-on .fu-pipe-card { opacity: 1; transform: none; }
.fu-pipe-stage.is-now .fu-pipe-card { border-color: rgba(0, 168, 150, .55); box-shadow: 0 18px 36px -24px rgba(0, 168, 150, .6); }
.fu-pipe-chs { display: flex; gap: 4px; }
.fu-pipe-ch { width: 20px; height: 20px; display: block; }
.fu-pipe-ch svg { width: 20px; height: 20px; display: block; }
.fu-pipe-card h3 { margin: 2px 0 0; font-size: .92rem; font-weight: 600; color: #0f172a; line-height: 1.25; }
.fu-pipe-card p { margin: 0; font-size: .78rem; line-height: 1.5; color: #64748b; flex: 1; }
.fu-pipe-eg { font-size: .74rem; font-weight: 600; color: #0f766e; padding: 6px 9px; border-radius: 8px; background: #ecfdf8; line-height: 1.35; }

@media (max-width: 1100px) {
    .fu-pipe-list { grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; }
    .fu-pipe-list::before { display: none; }
    .fu-pipe-stage::before { display: none; }
}
@media (max-width: 760px) {
    .fu-pipe { margin-top: 3.5rem; }
    .fu-pipe-list { grid-template-columns: 1fr; gap: 10px; padding-left: 26px; }
    .fu-pipe-list::before { display: block; left: 17px; right: auto; top: 0; bottom: 0; width: 2px; height: auto; }
    .fu-pipe-stage { flex-direction: row; align-items: flex-start; gap: 12px; }
    .fu-pipe-num { position: absolute; left: -26px; top: 12px; width: 30px; height: 30px; font-size: .74rem; }
    .fu-pipe-stage::before { display: block; left: -11px; right: auto; top: 0; width: 2px; height: 100%; transform: scaleY(0); transform-origin: top; }
    .fu-pipe-stage.is-on::before { transform: scaleY(1); }
    .fu-pipe-card { flex: 1; padding: 12px 14px; }
}
@media (prefers-reduced-motion: reduce) { .fu-pipe-card, .fu-pipe-num, .fu-pipe-stage::before { transition: none; } }

/* ── The Problem ── */
.fu-problem {
    position: relative;
    z-index: 1;
    width: 100%;
    max-width: 1160px;
    margin: 4rem auto 0;
}

.fu-problem-card {
    padding: clamp(2.5rem, 5vw, 4.5rem) 0;
}

.fu-problem-title {
    text-align: center;
    font-size: clamp(1.8rem, 3.4vw, 2.6rem);
    font-weight: 800;
    color: #0f172a;
    letter-spacing: -0.03em;
    line-height: 1.15;
    margin-bottom: clamp(2rem, 4vw, 3.5rem);
}

.fu-problem-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    align-items: stretch;
}

.fu-prob-col {
    display: flex;
    flex-direction: column;
    padding: 0 clamp(0.9rem, 2vw, 1.5rem);
    border-left: 1px dashed #e2e8f0;
}
.fu-prob-col:first-child { border-left: none; padding-left: 0; }
.fu-prob-col:last-child { padding-right: 0; }

.fu-prob-chip {
    display: inline-block;
    width: fit-content;
    font-size: 0.72rem;
    font-weight: 600;
    color: #334155;
    background: #ffffff;
    border: 1px solid #e2e8f0;
    padding: 5px 12px;
    border-radius: 8px;
    margin-bottom: 18px;
}

.fu-prob-chip--dark {
    background: #0f172a;
    color: #ffffff;
    border-color: #0f172a;
}

.fu-prob-body {
    border-top: 1px dashed #e2e8f0;
    padding-top: 18px;
    flex: 1;
}

.fu-prob-heading {
    font-size: 0.98rem;
    font-weight: 700;
    color: #0f172a;
    letter-spacing: -0.01em;
    line-height: 1.3;
    margin-bottom: 8px;
}

.fu-prob-text {
    font-size: 0.82rem;
    color: #64748b;
    line-height: 1.6;
}

/* real photo per column, slightly desaturated with a soft teal cast so they sit with the design */
.fu-prob-art {
    position: relative;
    margin-top: auto;      /* photos share one baseline whatever the text length above */
    padding-top: 0;
    top: 20px; margin-bottom: 20px;
    border-radius: 12px;
    overflow: hidden;
    height: clamp(160px, 13.5vw, 200px);   /* fixed height: outer columns are wider, so a ratio would misalign the row */
    background: #e2e8f0;
}
@media (max-width: 900px) { .fu-prob-art { height: auto; aspect-ratio: 16 / 10; } }
.fu-prob-art img {
    width: 100%; height: 100%; object-fit: cover; display: block;
    filter: saturate(.7) contrast(1.02);
    transition: transform .6s ease;
}
.fu-prob-art::after {
    content: ''; position: absolute; inset: 0; pointer-events: none;
    background: linear-gradient(180deg, rgba(0, 168, 150, .10), rgba(15, 23, 42, .12));
    mix-blend-mode: multiply;
}
.fu-prob-col:hover .fu-prob-art img { transform: scale(1.04); }

@media (max-width: 900px) {
    .fu-problem-grid {
        grid-template-columns: 1fr 1fr;
        row-gap: 2.25rem;
    }
    .fu-prob-col:nth-child(odd) { border-left: none; padding-left: 0; }
    .fu-prob-col:nth-child(even) { padding-right: 0; }
}

@media (max-width: 560px) {
    .fu-problem-grid { grid-template-columns: 1fr; }
    .fu-prob-col { border-left: none; padding: 0; }
}

/* ── A day at the front desk (24h timeline) ── */
.fu-day { position: relative; z-index: 1; width: 100%; max-width: 1160px; margin: 5rem auto 0; }
.fu-day-head { text-align: center; max-width: 680px; margin: 0 auto 2rem; display: flex; flex-direction: column; align-items: center; gap: 14px; }
.fu-day-title {
    font-family: 'Inter Tight', 'Inter', system-ui, sans-serif;
    font-size: clamp(1.7rem, 3vw, 2.4rem); font-weight: 500; letter-spacing: -0.025em; line-height: 1.12; color: #0f172a;
}
.fu-day-sub { font-size: 0.98rem; color: #64748b; line-height: 1.65; }

.fu-day-board {
    position: relative; background: #fff; border: 1px solid #e2e8f0; border-radius: 22px;
    padding: 22px 26px 18px; box-shadow: 0 30px 60px -45px rgba(15, 23, 42, .45);
}
.fu-day-top { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.fu-day-live { display: inline-flex; align-items: center; gap: 8px; font-size: .8rem; font-weight: 600; color: #0f172a; }
.fu-day-live i { width: 8px; height: 8px; border-radius: 50%; background: #00A896; box-shadow: 0 0 0 0 rgba(0, 168, 150, .5); animation: fu-day-pulse 1.6s infinite; }
@keyframes fu-day-pulse { 70% { box-shadow: 0 0 0 7px rgba(0, 168, 150, 0); } 100% { box-shadow: 0 0 0 0 rgba(0, 168, 150, 0); } }
.fu-day-stats { display: flex; gap: 8px; flex-wrap: wrap; }
.fu-day-stats span { font-size: .78rem; color: #64748b; padding: 5px 11px; border-radius: 999px; background: #f1f5f9; font-variant-numeric: tabular-nums; }
.fu-day-stats b { color: #0f172a; font-weight: 700; margin-right: 3px; }
.fu-day-stats .is-good { background: #ccfbf1; color: #0f766e; }
.fu-day-stats .is-good b { color: #0f766e; }

/* popover: the latest enquiry, follows the cursor */
.fu-day-pop {
    position: absolute; top: 72px; z-index: 3; display: flex; gap: 10px; align-items: flex-start;
    max-width: 300px; padding: 10px 12px; border-radius: 12px; background: #0f172a; color: #fff;
    box-shadow: 0 16px 30px -16px rgba(15, 23, 42, .7); opacity: 0; transform: translateY(6px); transition: opacity .25s, transform .3s;
}
.fu-day-pop.is-in { opacity: 1; transform: none; }
.fu-day-pop[hidden] { display: none; }
.fu-day-pop-ic { flex-shrink: 0; width: 26px; height: 26px; }
.fu-day-pop-ic svg { width: 26px; height: 26px; display: block; }
.fu-day-pop-text { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.fu-day-pop-text small { font-size: .68rem; color: #94a3b8; font-weight: 600; letter-spacing: .02em; }
.fu-day-pop-text b { font-size: .86rem; font-weight: 600; line-height: 1.3; }
.fu-day-pop-text em { font-style: normal; font-size: .78rem; color: #5eead4; }

/* track */
.fu-day-track { position: relative; height: 150px; margin-top: 90px; }
.fu-day-track::before { content: ''; position: absolute; left: 0; right: 0; bottom: 40px; height: 2px; background: #e2e8f0; }
.fu-day-band {
    position: absolute; left: 37.5%; width: 37.5%; top: 36px; bottom: 36px; border-radius: 10px;
    background: rgba(0, 168, 150, .07); border: 1px dashed rgba(0, 168, 150, .35);
}
.fu-day-band span { position: absolute; left: 50%; top: 8px; transform: translateX(-50%); white-space: nowrap; font-size: .66rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: #0f766e; }
.fu-day-pins { position: absolute; inset: 0; }
.fu-day-pin {
    position: absolute; bottom: 30px; width: 24px; height: 24px; margin-left: -12px; border-radius: 7px;
    display: grid; place-items: center; background: #fff; box-shadow: 0 6px 14px -6px rgba(15, 23, 42, .4);
    opacity: 0; transform: translateY(-16px) scale(.6); transition: opacity .3s, transform .45s cubic-bezier(.2, .9, .3, 1.3);
}
.fu-day-pin.is-in { opacity: 1; transform: none; }
/* every second pin sits higher on a stem so neighbours never overlap */
.fu-day-pin:nth-child(even) { bottom: 62px; }
.fu-day-pin:nth-child(even)::before { content: ''; position: absolute; left: 50%; top: 100%; width: 1px; height: 32px; background: #cbd5e1; }
.fu-day-pin:nth-child(even)::after { bottom: -42px; }
.fu-day-pin::after { content: ''; position: absolute; left: 50%; bottom: -10px; width: 6px; height: 6px; margin-left: -3px; border-radius: 50%; background: #94a3b8; }
.fu-day-pin.is-after::after { background: #00A896; box-shadow: 0 0 0 4px rgba(0, 168, 150, .18); }
.fu-day-pin svg { width: 16px; height: 16px; display: block; }
.fu-day-cursor { position: absolute; top: 20px; bottom: 32px; width: 2px; margin-left: -1px; background: #0f172a; opacity: .55; }
.fu-day-cursor::after { content: ''; position: absolute; left: -4px; bottom: -4px; width: 10px; height: 10px; border-radius: 50%; background: #0f172a; }
.fu-day-hours { position: absolute; left: 0; right: 0; bottom: 8px; }
.fu-day-hours span { position: absolute; transform: translateX(-50%); font-size: .7rem; font-weight: 600; color: #94a3b8; white-space: nowrap; }
.fu-day-hours span:first-child { transform: none; }
.fu-day-hours span:last-child { transform: translateX(-100%); }

.fu-day-legend { display: flex; gap: 18px; flex-wrap: wrap; margin-top: 10px; padding-top: 12px; border-top: 1px solid #f1f5f9; font-size: .76rem; color: #64748b; }
.fu-day-legend span { display: inline-flex; align-items: center; gap: 7px; }
.fu-day-dot { width: 8px; height: 8px; border-radius: 50%; background: #94a3b8; }
.fu-day-dot--after { background: #00A896; box-shadow: 0 0 0 3px rgba(0, 168, 150, .18); }
.fu-day-dot--band { border-radius: 3px; background: rgba(0, 168, 150, .12); border: 1px dashed rgba(0, 168, 150, .5); }
.fu-day-legend-band { display: none; }

@media (max-width: 760px) {
    .fu-day { margin-top: 3.5rem; }
    .fu-day-board { padding: 16px 14px 14px; }
    .fu-day-stats span { font-size: .72rem; padding: 4px 9px; }
    /* popover in flow on small screens, left position from JS ignored */
    .fu-day-pop { position: static; max-width: none; margin-top: 14px; left: auto !important; }
    .fu-day-track { margin-top: 18px; height: 150px; }
    .fu-day-band span { display: none; }
    .fu-day-legend-band { display: inline-flex; }
    .fu-day-band span { font-size: .58rem; }
    .fu-day-pin { width: 20px; height: 20px; margin-left: -10px; }
    .fu-day-pin svg { width: 13px; height: 13px; }
    .fu-day-hours span:nth-child(2), .fu-day-hours span:nth-child(4) { display: none; }
}
@media (prefers-reduced-motion: reduce) { .fu-day-live i { animation: none; } .fu-day-pin, .fu-day-pop { transition: none; } }

/* ── Inbound / Outbound ── */
.fu-eyebrow {
    display: inline-block;
    color: #00A896;
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 0.14em;
    text-transform: uppercase;
    background: rgba(0,168,150,0.08);
    border: 1px solid rgba(0,168,150,0.25);
    padding: 5px 16px;
    border-radius: 999px;
}

.fu-io {
    position: relative;
    z-index: 1;
    /* full-bleed white band; content stays centered at 1160px */
    width: 100vw;
    margin: 5rem 0 0 calc(50% - 50vw);
    background: #ffffff;
    padding: 4.5rem max(2rem, calc((100vw - 1160px) / 2)) 4.5rem;
}

.fu-io-head {
    text-align: center;
    max-width: 680px;
    margin: 0 auto 3rem;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 14px;
}

.fu-io-title {
    font-size: clamp(1.8rem, 3.4vw, 2.6rem);
    font-weight: 800;
    color: #0f172a;
    letter-spacing: -0.03em;
    line-height: 1.15;
}

.fu-io-sub {
    font-size: 0.98rem;
    color: #64748b;
    line-height: 1.65;
}

/* one thread: patient in the middle, channels either side, lines light up in order */
.fu-thread { max-width: 1160px; margin: 0 auto 2.4rem; }
.fu-thread-row { display: grid; grid-template-columns: 1fr 44px 1fr 44px 1.15fr 44px 1fr 44px 1fr; align-items: center; gap: 0; }
.fu-thread-node {
    display: flex; flex-direction: column; align-items: center; text-align: center; gap: 6px;
    padding: 16px 10px 14px; border-radius: 16px; background: #f8fafc; border: 1.5px solid #e2e8f0;
    opacity: .55; transform: scale(.97); transition: opacity .35s, transform .35s, border-color .35s, background .35s;
}
.fu-thread-node.is-on { opacity: 1; transform: none; border-color: rgba(0, 168, 150, .45); background: #fff; }
.fu-thread-node b { font-size: .9rem; font-weight: 600; color: #0f172a; }
.fu-thread-node small { font-size: .74rem; color: #64748b; line-height: 1.35; }
.fu-thread-ic { width: 40px; height: 40px; display: grid; place-items: center; }
.fu-thread-ic svg { width: 30px; height: 30px; display: block; }
.fu-thread-node--patient { background: #0f172a; border-color: #0f172a; opacity: 1; transform: none; }
.fu-thread-node--patient.is-on { background: #0f172a; border-color: #0f172a; }
.fu-thread-node--patient b { color: #fff; }
.fu-thread-node--patient small { color: #94a3b8; }
.fu-thread-avatar { width: 44px; height: 44px; border-radius: 50%; overflow: hidden; box-shadow: 0 0 0 3px rgba(255, 255, 255, .18); }
.fu-thread-avatar img { width: 100%; height: 100%; object-fit: cover; display: block; }
.fu-thread-line { position: relative; height: 2px; background: #e2e8f0; overflow: hidden; }
.fu-thread-line::after { content: ''; position: absolute; inset: 0; background: #00A896; transform: scaleX(0); transform-origin: left; transition: transform .5s ease; }
.fu-thread-line.is-on::after { transform: scaleX(1); }
.fu-thread-caption { display: flex; justify-content: center; gap: 8px; flex-wrap: wrap; margin: 14px 0 0; }
.fu-thread-caption span {
    font-size: .74rem; font-weight: 600; color: #94a3b8; padding: 4px 10px; border-radius: 999px; background: #f1f5f9;
    transition: background .3s, color .3s;
}
.fu-thread-caption span.is-on { background: #ccfbf1; color: #0f766e; }

@media (max-width: 760px) {
    .fu-thread-row { grid-template-columns: 1fr 1fr; gap: 10px; }
    .fu-thread-line { display: none; }
    .fu-thread-node--patient { grid-column: 1 / -1; order: -1; flex-direction: row; justify-content: center; gap: 12px; text-align: left; }
    .fu-thread-node--patient b, .fu-thread-node--patient small { display: block; }
    .fu-thread-node { padding: 12px 8px; }
}

.fu-io-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 22px;
}

.fu-io-note {
    margin: 22px auto 0;
    max-width: 640px;
    text-align: center;
    font-size: 0.88rem;
    color: #64748b;
    line-height: 1.55;
}

.fu-io-card {
    background: #ffffff;
    border: 1px solid rgba(15,23,42,0.08);
    border-radius: 20px;
    padding: clamp(1.5rem, 3vw, 2.25rem);
    box-shadow: 0 12px 40px rgba(15,23,42,0.05);
}

.fu-io-card--dark {
    background: #0b1020;
    border-color: rgba(255,255,255,0.08);
}

.fu-io-card-head {
    display: flex;
    align-items: center;
    gap: 14px;
    padding-bottom: 18px;
    margin-bottom: 18px;
    border-bottom: 1px dashed #e2e8f0;
}

.fu-io-card--dark .fu-io-card-head {
    border-bottom-color: rgba(255,255,255,0.12);
}

.fu-io-dir {
    width: 46px;
    height: 46px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    background: rgba(0,168,150,0.1);
    color: #00A896;
}
.fu-io-dir svg { width: 22px; height: 22px; }

.fu-io-card--dark .fu-io-dir {
    background: rgba(45,212,191,0.14);
    color: #2dd4bf;
}

.fu-io-card-titles h3 {
    font-size: 1.15rem;
    font-weight: 800;
    color: #0f172a;
    letter-spacing: -0.01em;
}

.fu-io-card-titles p {
    font-size: 0.78rem;
    color: #64748b;
    margin-top: 2px;
}

.fu-io-card--dark .fu-io-card-titles h3 { color: #ffffff; }
.fu-io-card--dark .fu-io-card-titles p { color: rgba(255,255,255,0.55); }

.fu-io-list {
    list-style: none;
    display: flex;
    flex-direction: column;
    gap: 16px;
    padding: 0;
    margin: 0;
}

.fu-io-list li {
    display: flex;
    align-items: flex-start;
    gap: 12px;
}

.fu-io-ic {
    width: 36px;
    height: 36px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    background: #f1f5f9;
    color: #475569;
}
.fu-io-ic svg { width: 17px; height: 17px; }

.fu-io-card--dark .fu-io-ic {
    background: rgba(255,255,255,0.07);
    color: #94a3b8;
}

.fu-io-list strong {
    display: block;
    font-size: 0.92rem;
    font-weight: 700;
    color: #0f172a;
    line-height: 1.35;
}

.fu-io-list small {
    display: block;
    font-size: 0.8rem;
    color: #64748b;
    line-height: 1.5;
    margin-top: 2px;
}

.fu-io-card--dark .fu-io-list strong { color: #ffffff; }
.fu-io-card--dark .fu-io-list small { color: rgba(255,255,255,0.55); }

@media (max-width: 820px) {
    .fu-io-grid { grid-template-columns: 1fr; }
}

/* ── Patient Memory ── */
.fu-mem {
    position: relative;
    z-index: 1;
    width: 100%;
    max-width: 1160px;
    margin: 8rem auto 0;
}

.fu-mem-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    align-items: center;
    gap: clamp(2rem, 5vw, 4.5rem);
}

.fu-mem-copy {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 16px;
}

.fu-mem-title {
    font-size: clamp(1.8rem, 3.4vw, 2.6rem);
    font-weight: 800;
    color: #0f172a;
    letter-spacing: -0.03em;
    line-height: 1.15;
}

.fu-mem-sub {
    font-size: 0.98rem;
    color: #64748b;
    line-height: 1.65;
}

.fu-mem-points {
    list-style: none;
    padding: 0;
    margin: 6px 0 0;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.fu-mem-points li {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 0.92rem;
    font-weight: 600;
    color: #334155;
}

.fu-mem-check {
    width: 22px;
    height: 22px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    background: rgba(0,168,150,0.12);
    color: #00A896;
}
.fu-mem-check svg { width: 12px; height: 12px; }

/* call transcript mockup */
.fu-mem-call {
    background: #ffffff;
    border: 1px solid rgba(15,23,42,0.08);
    border-radius: 20px;
    box-shadow: 0 24px 64px rgba(15,23,42,0.1);
    padding: 20px;
}

.fu-mem-call-top {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    padding-bottom: 14px;
    margin-bottom: 16px;
    border-bottom: 1px dashed #e2e8f0;
}

.fu-mem-live {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    font-size: 0.74rem;
    font-weight: 700;
    color: #0f172a;
}

.fu-mem-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #10b981;
    animation: fu-pulse 1.6s ease-in-out infinite;
}

@keyframes fu-pulse {
    0%, 100% { box-shadow: 0 0 0 0 rgba(16,185,129,0.5); }
    55%      { box-shadow: 0 0 0 6px rgba(16,185,129,0); }
}

.fu-mem-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.fu-mem-tags span {
    font-size: 0.66rem;
    font-weight: 600;
    color: #00796b;
    background: rgba(0,168,150,0.08);
    border: 1px solid rgba(0,168,150,0.2);
    padding: 3px 9px;
    border-radius: 999px;
}

.fu-mem-msgs {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.fu-mem-msg {
    max-width: 88%;
    padding: 10px 14px;
    border-radius: 14px;
}

.fu-mem-msg .fu-mem-who {
    display: block;
    font-size: 0.64rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    margin-bottom: 3px;
}

.fu-mem-msg p {
    font-size: 0.86rem;
    line-height: 1.5;
    margin: 0;
}

.fu-mem-msg--agent {
    align-self: flex-start;
    background: rgba(0,168,150,0.07);
    border: 1px solid rgba(0,168,150,0.16);
    border-bottom-left-radius: 4px;
}
.fu-mem-msg--agent .fu-mem-who { color: #00A896; }
.fu-mem-msg--agent p { color: #134e4a; }

.fu-mem-msg--patient {
    align-self: flex-end;
    background: #f1f5f9;
    border: 1px solid #e2e8f0;
    border-bottom-right-radius: 4px;
}
.fu-mem-msg--patient .fu-mem-who { color: #64748b; }
.fu-mem-msg--patient p { color: #334155; }

.fu-mem-call-foot {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px 18px;
    margin-top: 16px;
    padding-top: 14px;
    border-top: 1px dashed #e2e8f0;
}

.fu-mem-foot-item {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-size: 0.76rem;
    font-weight: 600;
    color: #10b981;
}
.fu-mem-foot-item svg { width: 14px; height: 14px; flex-shrink: 0; }

@media (max-width: 820px) {
    .fu-mem-grid { grid-template-columns: 1fr; }
    .fu-mem-copy { align-items: center; text-align: center; }
    .fu-mem-points li { text-align: left; }
    .fu-mem-demo { max-width: 520px; margin: 0 auto; width: 100%; }
}

/* ── How It Works ── */
.fu-how {
    position: relative;
    z-index: 1;
    /* full-bleed white band; content stays centered at 1160px */
    width: 100vw;
    margin: 8rem 0 0 calc(50% - 50vw);
    background: #ffffff;
    padding: 4.5rem max(2rem, calc((100vw - 1160px) / 2)) 4.5rem;
}

.fu-how-head {
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 14px;
    margin-bottom: 2.5rem;
}

.fu-how-title {
    font-size: clamp(1.8rem, 3.4vw, 2.6rem);
    font-weight: 800;
    color: #0f172a;
    letter-spacing: -0.03em;
    line-height: 1.15;
}

.fu-how-dot { color: #00A896; }

.fu-how-wave {
    position: relative;
    width: 100%;
    height: 420px;
}

.fu-how-line {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
    z-index: 1; /* passes over the ghost numbers, under the text */
    filter: drop-shadow(0 16px 16px rgba(0,168,150,0.18));
}

.fu-how-badge {
    position: absolute;
    transform: translate(-50%, -50%);
    filter: drop-shadow(0 10px 18px rgba(15,23,42,0.16));
    z-index: 2;
}

.fu-how-badge-hex {
    width: 64px;
    height: 64px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #ffffff;
    color: #00A896;
    clip-path: polygon(25% 3%, 75% 3%, 98% 50%, 75% 97%, 25% 97%, 2% 50%);
}
.fu-how-badge-hex svg { width: 24px; height: 24px; }

.fu-how-step {
    position: absolute;
    width: 25%;
}

.fu-how-step h3 {
    font-size: 1.1rem;
    font-weight: 800;
    color: #0f172a;
    letter-spacing: -0.01em;
    margin-bottom: 8px;
    position: relative;
    z-index: 2;
}

.fu-how-step p {
    font-size: 0.85rem;
    color: #64748b;
    line-height: 1.6;
    position: relative;
    z-index: 2;
}

.fu-how-num {
    position: absolute;
    top: -0.32em;
    right: -0.45em;
    font-size: 170px;
    font-weight: 900;
    line-height: 1;
    color: rgba(15,23,42,0.05);
    pointer-events: none;
    user-select: none;
}

.fu-how-step--1 { left: 3%;    top: 16%; }
.fu-how-step--2 { left: 36.5%; top: 58%; }
.fu-how-step--3 { left: 71.5%; top: 6%; }

/* draw the line as the section scrolls into view */
.fu-how-line path {
    stroke-dasharray: 1;
    stroke-dashoffset: 1;
}

.fu-how-wave.in-view .fu-how-line path {
    animation: fu-draw 1.8s cubic-bezier(0.45, 0, 0.25, 1) 0.2s forwards;
}

@keyframes fu-draw {
    to { stroke-dashoffset: 0; }
}

@media (prefers-reduced-motion: reduce) {
    .fu-how-line path { stroke-dashoffset: 0; }
    .fu-how-wave.in-view .fu-how-line path { animation: none; }
}

/* ── CTA ── */
.fu-cta {
    position: relative;
    z-index: 2;
    width: 100vw;
    margin: 0 0 0 calc(50% - 50vw);
    background: #f8fafc;
    padding: 4rem 2rem 6rem;
    display: flex;
    justify-content: center;
}

.fu-cta-card {
    position: relative;
    width: 100%;
    max-width: 1100px;
    background: #fff;
    border: 1px solid #e2e8f0;
    border-radius: 22px;
    padding: 44px 56px;
    text-align: center;
    overflow: hidden;
}

.fu-cta-glow { display: none; }

.fu-cta-tag {
    position: relative;
    display: inline-block;
    border: 1px solid rgba(0, 168, 150, .35);
    color: #00A896;
    font-size: 0.7rem;
    font-weight: 700;
    letter-spacing: 0.14em;
    text-transform: uppercase;
    padding: 4px 14px;
    border-radius: 999px;
    background: rgba(0, 168, 150, .08);
    margin-bottom: 12px;
}

.fu-cta-title {
    position: relative;
    font-family: 'Inter Tight', 'Inter', system-ui, sans-serif;
    font-size: clamp(1.7rem, 3vw, 2.4rem);
    font-weight: 500;
    color: #0f172a;
    letter-spacing: -0.03em;
    line-height: 1.15;
    margin: 0 0 12px;
}

.fu-cta-sub {
    position: relative;
    font-size: 0.95rem;
    color: #475569;
    line-height: 1.6;
    max-width: 560px;
    margin: 0 auto 22px;
}

.fu-cta-actions {
    position: relative;
    display: flex;
    gap: 12px;
    justify-content: center;
    flex-wrap: wrap;
}

.fu-cta-btn--dark-ghost {
    background: #fff;
    color: #0f172a;
    border: 1.5px solid #e2e8f0;
}
.fu-cta-btn--dark-ghost:hover {
    border-color: #00A896;
    color: #00A896;
    background: #fff;
    transform: translateY(-1px);
}

@media (max-width: 600px) {
    .fu-cta-card { padding: 32px 22px; border-radius: 20px; }
}

/* ── FAQ ── */
.fu-faq {
    position: relative;
    z-index: 1;
    /* full-bleed white band; content stays centered */
    width: 100vw;
    margin: 8rem 0 0 calc(50% - 50vw);
    background: #ffffff;
    padding: 5rem max(2rem, calc((100vw - 1160px) / 2)) 5rem;
}

.fu-faq-grid {
    display: grid;
    grid-template-columns: 0.85fr 1.15fr;
    gap: clamp(2rem, 5vw, 5rem);
    align-items: start;
}

.fu-faq-intro {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 16px;
    position: sticky;
    top: 110px;
}

.fu-faq-title {
    font-size: clamp(1.9rem, 3.6vw, 2.8rem);
    font-weight: 800;
    color: #0f172a;
    letter-spacing: -0.03em;
    line-height: 1.1;
}

.fu-faq-accent { color: #00A896; }

.fu-faq-sub {
    font-size: 0.95rem;
    color: #64748b;
    line-height: 1.65;
    max-width: 380px;
}

.fu-faq-sub a {
    color: #00A896;
    font-weight: 600;
    text-decoration: none;
}
.fu-faq-sub a:hover { text-decoration: underline; }

.fu-faq-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.fu-faq-item {
    background: #f8fafc;
    border: 1px solid #e8edf3;
    border-radius: 14px;
    overflow: hidden;
    transition: background 0.2s ease;
}

.fu-faq-item[open] { background: #ffffff; }

.fu-faq-item summary {
    list-style: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 18px 20px;
    font-size: 0.98rem;
    font-weight: 700;
    color: #0f172a;
    user-select: none;
}
.fu-faq-item summary::-webkit-details-marker { display: none; }

.fu-faq-chev {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    background: #00A896;
    color: #ffffff;
    transition: transform 0.25s ease;
}
.fu-faq-chev svg { width: 11px; height: 8px; }

.fu-faq-item[open] .fu-faq-chev { transform: rotate(180deg); }

.fu-faq-item > p {
    padding: 0 20px 18px;
    font-size: 0.88rem;
    color: #64748b;
    line-height: 1.65;
    max-width: 92%;
}

.fu-faq-item > p a {
    color: #00A896;
    font-weight: 600;
    text-decoration: none;
}
.fu-faq-item > p a:hover { text-decoration: underline; }

@media (max-width: 820px) {
    .fu-faq-grid { grid-template-columns: 1fr; }
    .fu-faq-intro {
        position: static;
        align-items: center;
        text-align: center;
    }
}

/* ── Comparison ── */
.fu-cmp {
    position: relative;
    z-index: 1;
    width: 100%;
    max-width: 1060px;
    margin: 8rem auto 0;
}

.fu-cmp-head {
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 14px;
    margin-bottom: 3rem;
}

.fu-cmp-title {
    font-size: clamp(1.8rem, 3.4vw, 2.6rem);
    font-weight: 800;
    color: #0f172a;
    letter-spacing: -0.03em;
    line-height: 1.15;
}

.fu-cmp-scroll {
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    padding: 24px 4px; /* room for the elevated column's shadow */
}

.fu-cmp-table {
    display: grid;
    grid-template-columns: 1fr 1.35fr 0.9fr;
    min-width: 680px;
}

.fu-cmp-cell {
    padding: 18px 22px;
    border-bottom: 1px solid #e8edf3;
    display: flex;
    align-items: center;
    gap: 12px;
}

/* row labels */
.fu-cmp-cell--label {
    font-size: 0.92rem;
    font-weight: 700;
    color: #0f172a;
    padding-left: 0;
}

/* Zensia column — elevated white card */
.fu-cmp-cell--z {
    background: #ffffff;
    box-shadow: 18px 0 28px -22px rgba(15,23,42,0.14),
                -18px 0 28px -22px rgba(15,23,42,0.14);
}

.fu-cmp-cell--z-top {
    border-radius: 16px 16px 0 0;
    justify-content: center;
    padding: 22px;
    box-shadow: 18px 0 28px -22px rgba(15,23,42,0.14),
                -18px 0 28px -22px rgba(15,23,42,0.14),
                0 -18px 28px -22px rgba(15,23,42,0.14);
}

.fu-cmp-cell--z-bottom {
    border-radius: 0 0 16px 16px;
    border-bottom: none;
    box-shadow: 18px 0 28px -22px rgba(15,23,42,0.14),
                -18px 0 28px -22px rgba(15,23,42,0.14),
                0 18px 28px -22px rgba(15,23,42,0.14);
}

.fu-cmp-logo { height: 26px; width: auto; }

.fu-cmp-cell--z p {
    font-size: 0.84rem;
    color: #475569;
    line-height: 1.5;
    margin: 0;
}

/* Traditional column */
.fu-cmp-cell--t {
    justify-content: center;
    flex-direction: column;
    gap: 4px;
    text-align: center;
}

.fu-cmp-cell--t-head {
    font-size: 0.85rem;
    font-weight: 700;
    color: #64748b;
}

.fu-cmp-cell--t small {
    font-size: 0.72rem;
    color: #94a3b8;
}

.fu-cmp-yes {
    width: 26px;
    height: 26px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    background: rgba(0,168,150,0.12);
    color: #00A896;
}
.fu-cmp-yes svg { width: 14px; height: 14px; }

.fu-cmp-no {
    width: 22px;
    height: 22px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #cbd5e1;
}
.fu-cmp-no svg { width: 16px; height: 16px; }

.fu-cmp-meh {
    color: #cbd5e1;
    font-weight: 700;
    font-size: 1rem;
    line-height: 1;
}

@media (max-width: 720px) {
    .fu-cmp-cell { padding: 14px 14px; }
    .fu-cmp-cell--label { font-size: 0.82rem; }
}

@media (max-width: 820px) {
    .fu-how-wave {
        height: auto;
        display: flex;
        flex-direction: column;
        gap: 2rem;
        padding-top: 1rem;
    }
    .fu-how-line,
    .fu-how-badge { display: none; }
    .fu-how-step {
        position: static;
        width: 100%;
        max-width: 480px;
        margin: 0 auto;
        text-align: center;
        padding-top: 8px;
        border-top: 2px solid rgba(0,168,150,0.25);
    }
    .fu-how-num {
        position: static;
        display: block;
        font-size: 64px;
        color: rgba(0,168,150,0.18);
        margin-bottom: 2px;
    }
}

@media (max-width: 600px) {
    .fu-page { padding: 1.5rem 1.25rem 0; }
}

/* ── The pipeline, for this page ── */
.fu-pipe { position: relative; z-index: 1; width: 100%; max-width: 1160px; margin: 4.5rem auto 0; }
.fu-pipe-head { text-align: center; max-width: 720px; margin: 0 auto 2.2rem; display: flex; flex-direction: column; align-items: center; gap: 14px; }
.fu-pipe-title {
    font-family: 'Inter Tight', 'Inter', system-ui, sans-serif;
    font-size: clamp(1.7rem, 3vw, 2.4rem); font-weight: 500; letter-spacing: -0.025em; line-height: 1.12; color: #0f172a; text-wrap: balance;
}
.fu-pipe-sub { font-size: 0.98rem; color: #64748b; line-height: 1.65; }

.fu-pipe-list { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(7, minmax(0, 1fr)); gap: 10px; position: relative; }
/* the line the stages sit on */
.fu-pipe-list::before { content: ''; position: absolute; left: 7%; right: 7%; top: 17px; height: 2px; background: #e2e8f0; }
.fu-pipe-stage { position: relative; display: flex; flex-direction: column; align-items: stretch; gap: 14px; }
.fu-pipe-num {
    align-self: center; width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center;
    background: #fff; border: 2px solid #e2e8f0; color: #94a3b8; font-size: .82rem; font-weight: 700; z-index: 1;
    transition: background .3s, border-color .3s, color .3s, box-shadow .3s;
}
.fu-pipe-stage.is-on .fu-pipe-num { background: #00A896; border-color: #00A896; color: #fff; }
.fu-pipe-stage.is-now .fu-pipe-num { box-shadow: 0 0 0 6px rgba(0, 168, 150, .18); }
/* progress line segment, drawn per stage so it fills stage by stage */
.fu-pipe-stage::before { content: ''; position: absolute; top: 17px; left: -5px; right: 50%; height: 2px; background: #00A896; transform: scaleX(0); transform-origin: left; transition: transform .45s ease; }
.fu-pipe-stage:first-child::before { display: none; }
.fu-pipe-stage.is-on::before { transform: scaleX(1); }
.fu-pipe-stage.is-on + .fu-pipe-stage::after { content: ''; position: absolute; top: 17px; left: -5px; width: 0; }
.fu-pipe-card {
    flex: 1; display: flex; flex-direction: column; gap: 8px;
    padding: 14px 13px 13px; border-radius: 14px; background: #fff; border: 1.5px solid #e2e8f0;
    opacity: .6; transform: translateY(6px); transition: opacity .35s, transform .35s, border-color .35s, box-shadow .35s;
}
.fu-pipe-stage.is-on .fu-pipe-card { opacity: 1; transform: none; }
.fu-pipe-stage.is-now .fu-pipe-card { border-color: rgba(0, 168, 150, .55); box-shadow: 0 18px 36px -24px rgba(0, 168, 150, .6); }
.fu-pipe-chs { display: flex; gap: 4px; }
.fu-pipe-ch { width: 20px; height: 20px; display: block; }
.fu-pipe-ch svg { width: 20px; height: 20px; display: block; }
.fu-pipe-card h3 { margin: 2px 0 0; font-size: .92rem; font-weight: 600; color: #0f172a; line-height: 1.25; }
.fu-pipe-card p { margin: 0; font-size: .78rem; line-height: 1.5; color: #64748b; flex: 1; }
.fu-pipe-eg { font-size: .74rem; font-weight: 600; color: #0f766e; padding: 6px 9px; border-radius: 8px; background: #ecfdf8; line-height: 1.35; }

@media (max-width: 1100px) {
    .fu-pipe-list { grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; }
    .fu-pipe-list::before { display: none; }
    .fu-pipe-stage::before { display: none; }
}
@media (max-width: 760px) {
    .fu-pipe { margin-top: 3.5rem; }
    .fu-pipe-list { grid-template-columns: 1fr; gap: 10px; padding-left: 26px; }
    .fu-pipe-list::before { display: block; left: 17px; right: auto; top: 0; bottom: 0; width: 2px; height: auto; }
    .fu-pipe-stage { flex-direction: row; align-items: flex-start; gap: 12px; }
    .fu-pipe-num { position: absolute; left: -26px; top: 12px; width: 30px; height: 30px; font-size: .74rem; }
    .fu-pipe-stage::before { display: block; left: -11px; right: auto; top: 0; width: 2px; height: 100%; transform: scaleY(0); transform-origin: top; }
    .fu-pipe-stage.is-on::before { transform: scaleY(1); }
    .fu-pipe-card { flex: 1; padding: 12px 14px; }
}
@media (prefers-reduced-motion: reduce) { .fu-pipe-card, .fu-pipe-num, .fu-pipe-stage::before { transition: none; } }


/* ── page-specific additions ── */
.fu-pipe-stage--focus .fu-pipe-card { border-color: #0f172a; box-shadow: 0 24px 40px -28px rgba(15, 23, 42, .6); }
.fu-pipe-stage--focus .fu-pipe-num { background: #0f172a; border-color: #0f172a; color: #fff; }
.fu-pipe-focus { display: block; margin-top: 8px; font-size: .68rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: #0f172a; text-align: center; }
/* schedule table */
.fu-sched { position: relative; z-index: 1; width: 100%; max-width: 1160px; margin: 5rem auto 0; }
.fu-sched-head { text-align: center; max-width: 680px; margin: 0 auto 2rem; display: flex; flex-direction: column; align-items: center; gap: 14px; }
.fu-sched-title { font-family: 'Inter Tight', 'Inter', system-ui, sans-serif; font-size: clamp(1.7rem, 3vw, 2.4rem); font-weight: 500; letter-spacing: -0.025em; line-height: 1.12; color: #0f172a; }
.fu-sched-sub { font-size: .98rem; color: #64748b; line-height: 1.65; }
.fu-sched-table { background: #fff; border: 1px solid #e2e8f0; border-radius: 20px; overflow: hidden; }
.fu-sched-row { display: grid; grid-template-columns: 110px 150px 1fr 220px; gap: 18px; align-items: center; padding: 16px 24px; border-bottom: 1px solid #f1f5f9; }
.fu-sched-row:last-child { border-bottom: 0; }
.fu-sched-row--head { background: #f8fafc; font-size: .7rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: #64748b; }
.fu-sched-day { font-family: 'Inter Tight', 'Inter', sans-serif; font-size: 1.25rem; font-weight: 500; letter-spacing: -0.02em; color: #0f172a; }
.fu-sched-ch { display: inline-flex; align-items: center; gap: 8px; font-size: .86rem; font-weight: 600; color: #0f172a; }
.fu-sched-ch svg { width: 20px; height: 20px; }
.fu-sched-msg { font-size: .9rem; color: #334155; line-height: 1.5; }
.fu-sched-msg em { font-style: normal; color: #0f766e; }
.fu-sched-stop { font-size: .8rem; color: #64748b; }
.fu-sched-note { margin: 14px auto 0; max-width: 720px; text-align: center; font-size: .84rem; color: #64748b; line-height: 1.55; }
@media (max-width: 760px) {
    .fu-sched { margin-top: 3.5rem; }
    .fu-sched-row { grid-template-columns: 1fr; gap: 6px; padding: 14px 16px; }
    .fu-sched-row--head { display: none; }
}
/* 60-day proof timeline: reuse the day board, relabel */
.fu-day-band { left: 0; width: 5%; }
.fu-day-band span { left: 0; transform: none; white-space: nowrap; }

/* ══════════ Follow-up hero: centred copy, before / after stage ══════════ */
.fu-page { padding-top: 0 !important; }
.fuh { position: relative; width: 100vw; min-height: calc(100vh - 120px); display: flex; align-items: center; margin-left: calc(50% - 50vw); padding: 2.5rem 1.5rem 2.5rem; overflow: hidden;
    background: radial-gradient(ellipse 60% 45% at 50% 0%, rgba(0, 168, 150, .14), transparent 65%), #f8fafc; }
.fuh-grid { width: 100%; max-width: 1280px; margin: 0 auto; display: grid; grid-template-columns: minmax(0, 6fr) minmax(0, 4fr); gap: 40px; align-items: center; }
.fuh-head { text-align: left; display: flex; flex-direction: column; align-items: flex-start; padding-top: 28px; }
.fuh-tag { display: inline-block; font-size: .72rem; font-weight: 700; letter-spacing: .14em; text-transform: uppercase; color: #00A896; padding: 5px 14px; border-radius: 999px; border: 1px solid rgba(0, 168, 150, .35); background: rgba(0, 168, 150, .08); }
.fuh-title { margin: 0; font-family: 'Inter Tight', 'Inter', system-ui, sans-serif; font-weight: 500; font-size: clamp(2.4rem, 4.8vw, 4.2rem); line-height: 1.04; letter-spacing: -0.035em; color: #0f172a; text-wrap: balance; }
.fuh-title span { color: #00A896; }
.fuh-sub { margin: 18px 0 0; max-width: 36rem; font-size: 1.05rem; line-height: 1.65; color: #475569; }
.fuh-actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 24px; }
.fuh-btn { display: inline-flex; align-items: center; gap: 10px; padding: 12px 18px; border-radius: 10px; font-size: .95rem; font-weight: 600; text-decoration: none; transition: transform .15s, background .2s, border-color .2s, color .2s; }
.fuh-btn svg { width: 14px; height: 14px; }
.fuh-btn--primary { background: #0f172a; color: #fff; box-shadow: 0 10px 24px -12px rgba(15, 23, 42, .7); }
.fuh-btn--primary:hover { background: #1e293b; transform: translateY(-1px); }
.fuh-btn--ghost { background: #fff; color: #0f172a; border: 1.5px solid #e2e8f0; }
.fuh-btn--ghost:hover { border-color: #00A896; color: #00A896; transform: translateY(-1px); }

/* stage */
.fuh-stage { position: relative; margin: 0 0 0 auto; width: 100%; padding: 16px 12px 16px; border-radius: 26px;
    background: linear-gradient(180deg, rgba(0, 168, 150, .06), rgba(0, 168, 150, .16)); border: 1px solid rgba(0, 168, 150, .18);
    display: grid; grid-template-columns: minmax(0, 1fr) auto minmax(0, 1fr); align-items: start; gap: 6px; }
.fuh-side { position: relative; padding: 26px 0 0; display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 6px; }
.fuh-side .fuh-label, .fuh-side .fuh-card { grid-column: 1 / -1; }
.fuh-label { position: absolute; top: 0; left: 4px; font-family: 'Inter Tight', 'Inter', sans-serif; font-size: 1rem; font-weight: 500; letter-spacing: -0.02em; color: #94a3b8; }
.fuh-label--after { color: #0f766e; }
.fuh-card { border-radius: 18px; background: #fff; border: 1px solid #e2e8f0; box-shadow: 0 30px 60px -36px rgba(15, 23, 42, .5); padding: 10px 10px 10px; height: 340px; display: flex; flex-direction: column; }
.fuh-side--before .fuh-card { opacity: .78; filter: grayscale(.25); }
.fuh-card--after { border-color: rgba(0, 168, 150, .45); box-shadow: 0 34px 70px -34px rgba(0, 168, 150, .55); }
.fuh-card-head { display: flex; align-items: center; gap: 8px; padding-bottom: 8px; border-bottom: 1px solid #f1f5f9; }
.fuh-card-head img { width: 30px; height: 30px; border-radius: 50%; object-fit: cover; }
.fuh-card-head span { display: flex; flex-direction: column; flex: 1; min-width: 0; }
.fuh-card-head b { font-size: .82rem; font-weight: 600; }
.fuh-card-head small { font-size: .68rem; color: #64748b; }
.fuh-pill { font-style: normal; font-size: .58rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; padding: 3px 7px; border-radius: 999px; background: #f1f5f9; color: #475569; transition: background .3s, color .3s; }
.fuh-pill--lost { background: #fee2e2; color: #b91c1c; }
.fuh-pill[data-state="nudged"], .fuh-pill[data-state="called"] { background: #e0f2fe; color: #0369a1; }
.fuh-pill[data-state="replied"] { background: #ccfbf1; color: #0f766e; }
.fuh-pill[data-state="booked"] { background: #0f172a; color: #fff; }
.fuh-thread { display: flex; flex-direction: column; gap: 6px; padding: 8px 0 0; flex: 1; justify-content: flex-end; overflow: hidden; }
.fuh-msg { flex-shrink: 0; position: relative; display: flex; flex-wrap: wrap; align-items: center; gap: 8px; max-width: 92%; padding: 7px 9px 17px; border-radius: 10px; font-size: .74rem; line-height: 1.35; color: #0f172a;
    opacity: 0; transform: translateY(8px); transition: opacity .3s, transform .35s; }
.fuh-msg.is-in, .fuh-side--before .fuh-msg { opacity: 1; transform: none; }
.fuh-msg--out { align-self: flex-end; background: #0f172a; color: #fff; border-bottom-right-radius: 4px; }
.fuh-msg--in { align-self: flex-start; background: #f1f5f9; border-bottom-left-radius: 4px; }
.fuh-msg--sys { align-self: center; max-width: 100%; background: #ccfbf1; color: #0f766e; font-weight: 600; border-radius: 10px; }
.fuh-msg i { width: 15px; height: 15px; flex-shrink: 0; }
.fuh-msg i svg { width: 15px; height: 15px; display: block; }
.fuh-msg--out i svg[fill="#25D366"] { filter: brightness(1.2); }
.fuh-msg small { position: absolute; left: 9px; bottom: 4px; font-size: .6rem; opacity: .7; }
.fuh-gap { align-self: center; margin: 18px 0 8px; font-size: .78rem; color: #94a3b8; padding: 6px 12px; border: 1px dashed #cbd5e1; border-radius: 999px; }
/* floating tiles */
.fuh-tile { position: relative; z-index: 3; display: flex; flex-direction: column; gap: 2px; min-width: 0; padding: 7px 8px 7px 8px; border-radius: 10px; background: #fff; border: 1px solid #e2e8f0; box-shadow: 0 18px 36px -22px rgba(15, 23, 42, .45); animation: fuh-drift 6.5s ease-in-out infinite; }
.fuh-tile small { font-size: .54rem; letter-spacing: .03em; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: #94a3b8; }
.fuh-tile b { font-family: 'Inter Tight', 'Inter', sans-serif; font-size: .98rem; font-weight: 500; letter-spacing: -0.02em; line-height: 1; color: #0f172a; }
.fuh-tile b span { font-family: 'Inter', sans-serif; font-size: .66rem; color: #64748b; }
.fuh-tile b > span:first-child:not(:last-child), .fuh-tile b > span#fuh-t1 { font-family: 'Inter Tight', 'Inter', sans-serif; font-size: 1.1rem; color: inherit; }
.fuh-tile i { display: none; }
.fuh-tile i svg { width: 12px; height: 12px; }
.fuh-tile em { font-style: normal; font-size: .68rem; color: #0f766e; }
.fuh-tile--down i { color: #ef4444; } .fuh-tile--down b { color: #64748b; }
.fuh-tile--up i { color: #00A896; }
.fuh-tile--a { animation-delay: 0s; }
.fuh-tile--b { animation-delay: -2.2s; }
.fuh-tile--c { animation-delay: -4s; }
.fuh-tile em { display: none; }

@keyframes fuh-drift { 50% { transform: translateY(-3px); } }
.fuh-arrow { display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 6px; padding-top: 26px; height: 366px; }
.fuh-arrow svg { width: 30px; height: 30px; }
.fuh-arrow span { display: none; }
.fuh-strip { list-style: none; margin: 26px auto 0; padding: 0; display: flex; flex-wrap: wrap; justify-content: center; gap: 10px 32px; }
.fuh-strip li { display: inline-flex; align-items: center; gap: 9px; font-size: .9rem; font-weight: 600; color: #0f172a; }
.fuh-strip li i { width: 22px; height: 22px; display: grid; place-items: center; }
.fuh-strip li i svg { width: 22px; height: 22px; }
.fuh-strip-ic--line { color: #00A896; }
.fuh-strip-ic--line svg { width: 20px !important; height: 20px !important; }

@media (max-width: 1100px) { .fuh-grid { grid-template-columns: 1fr; gap: 24px; } .fuh-head { padding-top: 0; } .fuh-stage { margin: 0 auto; max-width: 1000px; } }
@media (max-width: 860px) {
    .fuh { padding: 2rem 1rem 2.5rem; }
    .fuh-stage { grid-template-columns: 1fr; padding: 16px 12px 20px; gap: 8px; }
    .fuh-arrow { height: 36px; padding-top: 0; }
    .fuh-arrow svg { transform: rotate(90deg); }
    .fuh-tile { animation: none; padding: 8px 10px; }
    .fuh-tile b { font-size: 1.05rem; }
    .fuh-tile i { display: none; }
}
@media (prefers-reduced-motion: reduce) { .fuh-tile { animation: none; } .fuh-msg { transition: none; } }

/* ══════════ Lead nurturing: one card, teal top, white bottom, the ladder as a glowing path ══════════ */
.ful { width: 100vw; margin: 1rem 0 0 calc(50% - 50vw); padding: 2.5rem 0 3rem; background: #fff; }
.ful-card { position: relative; background: transparent; }
.ful-stage { position: relative; height: 340px; max-width: 1280px; margin: 0 auto; }
.ful-path { position: absolute; inset: 0; width: 100%; height: 100%; overflow: visible; }
.ful-line { fill: none; stroke: #00A896; stroke-width: 5; stroke-linecap: round; transition: stroke-dashoffset .7s ease; }
.ful-line--glow { stroke: rgba(0, 168, 150, .28); stroke-width: 14; filter: url(#ful-glow); }
.ful-branch path { fill: none; stroke: #00A896; stroke-width: 2.5; }
.ful-branch path:first-child { stroke-dasharray: 5 6; }
.ful-branch circle { fill: #00A896; }
.ful-branch { opacity: 0; transition: opacity .5s; }
.ful-stage:has(.ful-reply.is-on) .ful-branch { opacity: 1; }
/* nodes */
.ful-node { position: absolute; left: var(--x); top: 0; width: 0; height: 100%; }
.ful-ring { position: absolute; left: 0; top: var(--ry); width: 26px; height: 26px; margin: -13px 0 0 -13px; border-radius: 50%; background: #fff; border: 7px solid #cbd5e1; box-shadow: 0 8px 18px -6px rgba(15, 23, 42, .3); transform: scale(.5); opacity: 0; transition: transform .4s cubic-bezier(.2, .9, .3, 1.35), opacity .3s, border-color .3s; }
.ful-node.is-on .ful-ring { transform: none; opacity: 1; border-color: #00A896; }
.ful-node.is-now .ful-ring { box-shadow: 0 0 0 8px rgba(0, 168, 150, .18), 0 8px 18px -6px rgba(15, 23, 42, .3); }
.ful-day { position: absolute; left: 0; top: calc(var(--ry) + 20px); transform: translateX(-50%); font-size: .72rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: #0f172a; white-space: nowrap; opacity: 0; transition: opacity .3s; }
.ful-node.is-on .ful-day { opacity: 1; }
/* glossy tiles */
.ful-tile { position: absolute; left: 0; top: var(--ty); width: 58px; height: 58px; margin-left: -29px; border-radius: 17px;
    background: linear-gradient(160deg, #ffffff, #eef7f5); border: 1px solid #e2e8f0; box-shadow: 0 18px 30px -16px rgba(15, 23, 42, .35), inset 0 1px 0 rgba(255, 255, 255, .9);
    display: grid; place-items: center; transform: translateY(10px) scale(.85); opacity: 0; transition: transform .45s cubic-bezier(.2, .9, .3, 1.25), opacity .35s; }
.ful-tile::after { content: ''; position: absolute; left: 50%; bottom: -7px; width: 14px; height: 14px; margin-left: -7px; background: #eef7f5; transform: rotate(45deg); border-radius: 2px; }
.ful-tile i { width: 30px; height: 30px; display: block; }
.ful-tile i svg { width: 30px; height: 30px; display: block; }
.ful-badge { position: absolute; top: -8px; right: -8px; width: 20px; height: 20px; border-radius: 50%; background: #0f172a; border: 2px solid #fff; display: grid; place-items: center; }
.ful-badge svg { width: 11px; height: 11px; }
.ful-badge--ok { background: #00A896; }
.ful-node.is-on .ful-tile { transform: none; opacity: 1; }
.ful-node.is-now .ful-tile { transform: translateY(-4px) scale(1.06); box-shadow: 0 26px 40px -18px rgba(15, 23, 42, .4), 0 0 0 6px rgba(0, 168, 150, .14); }
.ful-tile--solid { background: linear-gradient(160deg, #00bfac, #00A896); }
.ful-tile--solid::after { background: #00A896; }
.ful-tile--solid i svg { filter: brightness(0) invert(1); }
/* reply */
.ful-reply { position: absolute; left: var(--x); top: 216px; width: 0; opacity: 0; transition: opacity .4s, transform .4s; transform: translateY(8px); }
.ful-reply.is-on { opacity: 1; transform: none; }
.ful-reply .ful-tile { position: absolute; top: 0; opacity: 1; transform: none; }
.ful-reply .ful-tile::after { display: none; }
.ful-reply-text { position: absolute; right: 40px; top: 34px; width: max-content; text-align: right; display: flex; flex-direction: column; gap: 2px; }
.ful-reply-text b { font-size: .9rem; font-weight: 600; color: #0f172a; }
.ful-reply-text small { font-size: .68rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: #0f766e; }
/* live caption */
.ful-caption { position: absolute; left: 28px; bottom: 18px; display: flex; align-items: center; gap: 10px; padding: 9px 14px; border-radius: 999px; background: #fff; border: 1px solid #e2e8f0; box-shadow: 0 14px 30px -18px rgba(15, 23, 42, .45); font-size: .82rem; color: #334155; opacity: 0; transform: translateY(6px); transition: opacity .3s, transform .3s; max-width: 46%; }
.ful-stage.has-caption .ful-caption { opacity: 1; transform: none; }
.ful-caption b { font-weight: 700; color: #0f172a; white-space: nowrap; }
.ful-caption span { font-size: .68rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: #0f766e; padding: 2px 8px; border-radius: 999px; background: #ccfbf1; }
.ful-caption em { font-style: normal; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
/* copy */
.ful-copy { max-width: 1280px; margin: 0 auto; padding: 26px 2rem 10px; text-align: center; }
.ful-title { margin: 0; font-family: 'Inter Tight', 'Inter', system-ui, sans-serif; font-weight: 500; font-size: clamp(2.4rem, 5vw, 4.4rem); letter-spacing: -0.035em; line-height: .98; color: #0f172a; }
.ful-sub { margin: 18px 0 0; font-size: clamp(1.15rem, 2vw, 1.6rem); font-weight: 500; letter-spacing: -0.01em; color: #0f172a; }
.ful-note { margin: 12px auto 0; max-width: 46rem; font-size: .95rem; line-height: 1.65; color: #64748b; }

@media (max-width: 1024px) { .ful-tile { width: 50px; height: 50px; margin-left: -25px; border-radius: 15px; } .ful-tile i, .ful-tile i svg { width: 26px; height: 26px; } }
@media (max-width: 760px) {
    .ful { margin-top: 2rem; }
    .ful-stage { height: auto; padding: 8px 16px 6px; }
    .ful-stage::before, .ful-path { display: none; }
    .ful-node { position: static; width: auto; height: auto; display: grid; grid-template-columns: 44px 1fr; align-items: center; gap: 12px; margin-bottom: 12px; }
    .ful-node .ful-tile { position: static; width: 44px; height: 44px; margin: 0; border-radius: 13px; opacity: 1; transform: none; }
    .ful-node .ful-tile::after, .ful-node .ful-badge { display: none; }
    .ful-node .ful-tile i, .ful-node .ful-tile i svg { width: 24px; height: 24px; }
    .ful-ring { display: none; }
    .ful-node .ful-day { position: static; transform: none; opacity: 1; }
    .ful-node::after { content: attr(data-msg); grid-column: 2; margin-top: -8px; font-size: .84rem; line-height: 1.4; color: #475569; }
    .ful-node:not(.is-on) { opacity: .5; }
    .ful-reply { position: static; width: auto; opacity: 1; transform: none; display: grid; grid-template-columns: 44px 1fr; align-items: center; gap: 12px; margin-top: 6px; }
    .ful-reply .ful-tile { position: static; width: 44px; height: 44px; margin: 0; }
    .ful-reply-text { position: static; text-align: left; }
    .ful-reply-text b { color: #0f172a; } .ful-reply-text small { color: #0f766e; }
    .ful-caption { display: none; }
    .ful-copy { padding: 26px 22px 30px; }
}

/* ══════════ Where are your quiet leads: copy + floating app icons, the follow-up queue as a product shot ══════════ */
.fuq { position: relative; width: 100vw; margin: 4rem 0 0 calc(50% - 50vw); padding: 4.5rem 0 0; overflow: hidden;
    background: radial-gradient(ellipse 60% 70% at 90% 100%, rgba(0, 168, 150, .18), transparent 60%), #f8fafc; }
.fuq-inner { max-width: 1240px; margin: 0 auto; padding: 0 2rem; display: grid; grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr); gap: 36px; align-items: start; }
.fuq-copy { position: relative; padding: 20px 40px 40px 0; }
.fuq-title { margin: 0; font-family: 'Inter Tight', 'Inter', system-ui, sans-serif; font-weight: 500; font-size: clamp(2.4rem, 4.6vw, 4rem); line-height: 1.02; letter-spacing: -0.035em; color: #0f172a; }
.fuq-title span { color: #00A896; text-shadow: 0 0 28px rgba(0, 168, 150, .35); }
.fuq-sub { margin: 18px 0 0; max-width: 26rem; font-size: 1.02rem; line-height: 1.6; color: #475569; }
.fuq-tag { margin: 26px 0 0; font-family: 'Inter Tight', 'Inter', sans-serif; font-size: 1.5rem; font-weight: 500; letter-spacing: -0.02em; color: #64748b; }
.fuq-tag b { display: block; font-size: 2.2rem; color: #0f172a; font-weight: 500; }
.fuq-stats { list-style: none; margin: 26px 0 0; padding: 0; display: flex; gap: 22px; flex-wrap: wrap; }
.fuq-stats li { display: flex; flex-direction: column; }
.fuq-stats b { font-family: 'Inter Tight', 'Inter', sans-serif; font-size: 1.6rem; font-weight: 500; letter-spacing: -0.02em; color: #0f172a; line-height: 1; }
.fuq-stats span { font-size: .76rem; color: #64748b; margin-top: 4px; }
/* floating app tiles */
.fuq-float { position: absolute; width: 56px; height: 56px; border-radius: 16px; background: #fff; border: 1px solid #e2e8f0; box-shadow: 0 20px 36px -18px rgba(15, 23, 42, .4); display: grid; place-items: center; animation: fuq-float 7s ease-in-out infinite; z-index: 2; }
.fuq-float svg { width: 28px; height: 28px; }
.fuq-float--1 { right: 8%; top: -10px; transform: rotate(-8deg); animation-delay: 0s; }
.fuq-float--2 { right: -8%; top: 30%; transform: rotate(10deg); animation-delay: -2s; }
.fuq-float--3 { left: auto; right: -4%; bottom: -14px; transform: rotate(6deg); animation-delay: -4s; }
.fuq-float--4 { right: 6%; bottom: 10px; transform: rotate(-12deg); animation-delay: -1s; width: 48px; height: 48px; }
.fuq-float--5 { left: -26px; bottom: 54px; transform: rotate(-10deg); animation-delay: -3s; }
@keyframes fuq-float { 50% { translate: 0 -8px; } }
/* the app */
.fuq-app { position: relative; border-radius: 22px 22px 0 0; background: #fff; border: 1px solid #e2e8f0; border-bottom: 0; box-shadow: 0 -10px 40px -30px rgba(15, 23, 42, .3), 0 40px 80px -40px rgba(0, 168, 150, .45); overflow: visible; transform: perspective(1400px) rotateX(4deg) translateY(10px); transform-origin: 50% 100%; }
.fuq-bar { display: flex; align-items: center; justify-content: space-between; padding: 14px 20px; border-bottom: 1px solid #f1f5f9; border-radius: 22px 22px 0 0; background: #fff; }
.fuq-brand img { height: 20px; display: block; }
.fuq-nav { display: flex; gap: 4px; }
.fuq-nav i { font-style: normal; font-size: .76rem; font-weight: 600; color: #64748b; padding: 6px 12px; border-radius: 999px; }
.fuq-nav i.is-on { background: #00A896; color: #fff; }
.fuq-head { display: flex; align-items: center; gap: 12px; padding: 16px 20px 10px; }
.fuq-head h3 { margin: 0; font-size: 1.05rem; font-weight: 600; color: #0f172a; }
.fuq-chip { display: inline-flex; align-items: center; gap: 6px; font-size: .7rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: #0f766e; padding: 4px 10px; border-radius: 999px; background: #ccfbf1; }
.fuq-chip i { width: 7px; height: 7px; border-radius: 50%; background: #00A896; animation: hc-day-pulse 1.6s infinite; }
@keyframes fuq-pulse { 70% { box-shadow: 0 0 0 6px rgba(0, 168, 150, 0); } }
.fuq-chip i { box-shadow: 0 0 0 0 rgba(0, 168, 150, .5); animation: fuq-pulse 1.6s infinite; }
.fuq-filter { margin-left: auto; font-size: .76rem; color: #64748b; padding: 5px 10px; border: 1px solid #e2e8f0; border-radius: 8px; }
.fuq-scroll { overflow: hidden; max-height: 430px; -webkit-mask-image: linear-gradient(to bottom, #000 78%, transparent); mask-image: linear-gradient(to bottom, #000 78%, transparent); }
.fuq-table { width: 100%; border-collapse: collapse; font-size: .78rem; table-layout: auto; }
.fuq-table th { text-align: left; padding: 8px 10px; font-size: .68rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: #94a3b8; border-bottom: 1px solid #f1f5f9; }
.fuq-table th:first-child, .fuq-table td:first-child { padding-left: 16px; }
.fuq-table th:last-child, .fuq-table td:last-child { padding-right: 16px; }
.fuq-table td { padding: 9px 10px; border-bottom: 1px solid #f8fafc; color: #334155; vertical-align: middle; }
.fuq-next, .fuq-last { white-space: nowrap; }
.fuq-lead small { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 130px; }
.fuq-table tr.is-flash td { animation: fuq-flash 1.2s ease; }
@keyframes fuq-flash { 0% { background: #ecfdf8; } 100% { background: transparent; } }
.fuq-lead { display: flex; align-items: center; gap: 10px; }
.fuq-lead img { width: 30px; height: 30px; border-radius: 50%; object-fit: cover; }
.fuq-lead span { display: flex; flex-direction: column; }
.fuq-lead b { font-weight: 600; color: #0f172a; }
.fuq-lead small { font-size: .72rem; color: #64748b; }
.fuq-src i, .fuq-next i { display: inline-block; width: 16px; height: 16px; vertical-align: middle; margin-right: 5px; }
.fuq-src i svg, .fuq-next i svg { width: 16px; height: 16px; display: block; }
.fuq-pill { font-style: normal; font-size: .66rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; padding: 4px 9px; border-radius: 999px; background: #f1f5f9; color: #475569; }
tr[data-state="nudged"] .fuq-pill, tr[data-state="called"] .fuq-pill { background: #e0f2fe; color: #0369a1; }
tr[data-state="replied"] .fuq-pill { background: #ccfbf1; color: #0f766e; }
tr[data-state="booked"] .fuq-pill { background: #0f172a; color: #fff; }

@media (max-width: 1024px) { .fuq-inner { gap: 24px; } .fuq-float--2 { right: 0; } }
@media (max-width: 860px) {
    .fuq { padding-top: 3rem; }
    .fuq-inner { grid-template-columns: 1fr; gap: 20px; padding: 0 1rem; }
    .fuq-copy { padding: 0 0 70px; }
    .fuq-float--3 { left: auto; right: 34%; }
    .fuq-app { transform: none; }
    .fuq-nav i:not(.is-on) { display: none; }
    .fuq-scroll { max-height: 380px; }
    .fuq-table th:nth-child(2), .fuq-table td:nth-child(2), .fuq-table th:nth-child(3), .fuq-table td:nth-child(3) { display: none; }
    .fuq-table td { white-space: normal; }
    .fuq-next { font-size: .76rem; }
    .fuq-float--5 { display: none; }
}

/* Phone: the full-bleed hero and queue sections stretch over the page padding with
   plain negative margins instead of the 50vw trick, so the side gutter stays exactly
   the page gutter (1.25rem on phones, matching the home page). */
@media (max-width: 860px) {
    .fuh, .fuq { width: auto; align-self: stretch; margin-left: -2rem; margin-right: -2rem; }
    .fuh { padding-left: 1.25rem; padding-right: 1.25rem; }
    .fuq-inner { grid-template-columns: minmax(0, 1fr); padding-left: 1.25rem; padding-right: 1.25rem; }
    .fuq-copy, .fuq-app { min-width: 0; max-width: 100%; }
    .fuq-copy { padding-right: 0; }
}
@media (max-width: 600px) {
    .fuh, .fuq { margin-left: -1.25rem; margin-right: -1.25rem; }
    /* the queue table is wider than a phone: let it scroll sideways inside its card */
    .fuq-scroll { overflow-x: auto; overflow-y: hidden; -webkit-overflow-scrolling: touch; }
    .fuq-table { font-size: .74rem; }
    .fuq-table td { white-space: nowrap; }
}